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BEA, ACCENTURE JOIN FORCES TO UNTANGLE WEB SPRAWL

BEA Systems Inc, a leading application infrastructure software company, and Accenture, a global management consulting, technology services and outsourcing company, announced a joint eCommerce and Portal Rationalization offering aimed at helping large enterprises untangle the web of customer, employee and partner portals that can contribute to the high cost of complexity in enterprises. The eCommerce and Portal Rationalization offering, which leverages the BEA WebLogic Platform, and Accenture's capabilities in Java- based Web interaction, is designed to reduce the complexity that hinders companies from achieving among other things, increased visibility into real- time business performance and improved customer service. The news follows on the recent launch of BEA's Enterprise Portal Rationalization (EPR) strategy.

Based on a Services-Oriented Architecture (SOA), the joint approach of BEA and Accenture can help enable IT organizations to repeatedly leverage key functionality across Web applications, and can help reduce the cost and time required to implement and maintain systems that support new business requirements. Together, BEA and Accenture have already helped many organizations rationalize their IT environments, and realize significant savings on the total cost of ownership of their customer, employee and partner-facing systems, while simplifying and improving employee productivity and user experience.


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The Federal Government of Belgium created a unified citizen self-service portal that has enabled 15 federal agencies to provide citizens, civil servants and businesses with timely, convenient and secure access to government information and services in four languages. Said Peter Strickx, chief technology officer at The Federal Public Agency for Information and Communication Technology (FEDICT): "In order for Belgium, its people and the economy to benefit fully from the information age, we needed to empower people with tools such as the new e-government portal that brings fast access to information and services. BEA and Accenture are helping us realize our vision by automating and unifying the administrative processes of interacting with the government."

According to Jos Vranken, an Accenture partner, BEA WebLogic Platform was selected to be the foundation of Belgium's self-service portal because its unified end-to-end platform is designed to eliminate the need to create an IT environment from a patchwork of point products. Additionally, the flexibility of the BEA WebLogic Platform, as well as the ability to help integrate into a heterogeneous environment and services-oriented architecture (SOA) approach were critical to the success of the project.

"Critics said our IT rollout schedule would be impossible to meet. We proved them wrong. By leveraging our team's deep technology experience and methodologies we were able to deliver results on time against an extremely aggressive schedule for a project of this scope and complexity."

"The new e-government portal is the start of a new era for the Belgian federal government," added Strickx. "With the foundation that Accenture helped us build on the BEA WebLogic Platform, we've established a set of standards and best-practices that can be leveraged for future online services and for other e-government initiatives across federal government agencies, and eventually to other areas of Belgian government."

Other customers are seeing similar results from their rationalization efforts. Singapore Airlines consolidated a multitude of customer services and on-line touchpoints onto a single customer portal, providing new services and creating a consistent experience for customers in over 30 countries and in different 13 languages. BEA was one of SIA's partners in this consolidation effort.

"Our clients are under pressure to streamline their IT organizations, reduce costs and redeploy limited resources to projects of greatest business benefits," said John Stefanchik, a partner in Accenture's Technology Capability Group. "Accenture is teaming with BEA to provide a portal rationalization solution that can help to achieve these goals. The BEA WebLogic Platform is a solid foundation for consolidating both the user interface and back-end integration portions of complex portals, and it has delivered the functionality and scalability we need to help our joint customers improve their business performance."

"The IT complexities within a large organization can be enormous and can often lead to high maintenance costs, leaving little room for new or innovative projects," said Robert Duffner, senior director of BEA WebLogic Portal at BEA Systems. "The BEA mission is to drive that complexity out of the enterprise; our relationship with Accenture supplies a deep understanding of alignment between IT strategy and business goals. Accenture can help our customers find the right approach to portal rationalization, thereby turning what might otherwise be a 'boil-the-ocean' endeavor into a reasonable, measured, step-by- step approach to simplifying customer and employee interactions."

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