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CITY OF CAMBRIDGE BOOSTS IT OUTPUT WITH UTILITY COMPUTING

VERITAS Software Corp, a leading storage software provider, announced that the city of Cambridge, Mass., has slashed the time it takes to identify and cope with problematic database transactions by 92 percent after enlisting VERITAS Indepth for SQL Server application performance management software in its PeopleSoft implementation.

The city of Cambridge uses the PeopleSoft 8.3 HR application linked to a Microsoft SQL Server database to manage payroll and benefits for its more than 900 employees. The city recruited VERITAS Indepth for SQL after searching for a solution that would enable the database administrator to efficiently solve performance problems by being able to quickly identify problems and then navigate from a specific execution issue to the corresponding user's SQL statement, all in a matter of minutes. The city also relies on two other aspects of VERITAS Indepth for SQL Server: its Performance Warehouse -- which archives application performance data to monitor trends over time -- and the tool's seamless integration with Microsoft's SQL Query Analyzer -- an interactive, graphical tool that enables an administrator or developer to write queries, execute multiple queries simultaneously, view results, analyze the query plan and receive assistance to improve the query performance.


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"I can now handle in 10 minutes what used to take me a couple of hours," said Database Administrator John Nollet, citing the city's 92 percent improvement in time required to diagnose database problems. "I use the time saved to proactively ensure that our applications are managed and executed in the most efficient manner possible."

"The IT output gains that the city of Cambridge has experienced are proof positive of our ongoing commitment to the alignment of IT with the evolving business needs of the enterprise, or in this case the needs of a city, while in parallel enabling utility computing through a systematic building block approach," said Mark Bregman, executive vice president of product operations at VERITAS Software. "By enabling customers to efficiently find and fix application problems, they are able to use the time and resources saved to focus IT on more strategic tasks."

Application Performance Management And Utility Computing

Utility computing is a computing model that delivers IT as a measurable service, aligned with business needs and capable of adapting to changing demands. Application performance is one of the key building blocks of VERITAS' utility computing strategy, since the utter reliance businesses have on their information systems means that these businesses can come to a halt when their IT systems are unavailable. Poorly performing systems also will result in poorly performing organizations and poor customer perception of these organizations. Businesses that understand these issues have moved beyond traditional availability initiatives, usually focusing on uptime only, and are implementing programs with a broader view of availability that address both system uptime and user response time.

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