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DAILY NEWS AND INFORMATION FOR THE GLOBAL GRID COMMUNITY / AUGUST 25, 2003; VOL. 2 NO. 34

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Systems/Enterprise:

EDS LAUNCHES INDUSTRY'S FIRST UTILITY-BASED DESKTOP SOLUTION

EDS staked claim to the industry's first utility-based desktop solution -- myCOE (my Consistent Office Environment) -- a key component in delivering "pay-for-use" computing. EDS worked closely with strategic alliance partner Microsoft to develop this new user-centric service.

myCOE shifts up-front capital investment costs to smaller, incremental costs on a pay-for-use basis. This tailoring of services allows an enterprise, business unit, work unit or individual user to choose corporate applications and services based on their job roles and their own personal preferences, using only what they need, when they need it.

The new service offering enables enhanced business agility by providing greater visibility into IT costs at the point of consumption. Business users can make the direct link between IT investment and business value, and can remove the cost of excess capacity to scale up or down as business situations demand.

"myCOE supports mobile workers, e-business and diverse IT environments effectively by providing robust, secure, scalable 'any to any' Web-enabled access to core infrastructure and services," said Carol Wyatt, global offering executive for EDS Desktop Services. "This new model of service delivery and end-user support meets the evolving needs of an agile enterprise."

myCOE uses a robust web portal interface to provision and automate delivery of desktop applications and services. myCOE utilizes a combination of committed baseline service bundles, monthly subscription pricing for intermittently used applications (project or collaboration tools for example), and a per service incident or capacity rate structure for consumption-based services such as storage, help desk, online training and other applications. It provides anytime, anywhere secure seamless access to support mobile workers, e-business and multi-provider environments using a wide variety of access devices. For more information on myCOE visit www.eds.com/mycoe .

EDS has been a pioneer in delivering utility solutions for the mainframe and midrange computing market, and now is the first to bring a utility-based business model to desktop services. myCOE combines best of breed technology and innovation from EDS, a leader in desktop services, and Microsoft, a leader in desktop applications.

"EDS and Microsoft worked closely together to automate deployment tasks for Windows XP, Office and other desktop applications," said Chris Jones, vice president of Microsoft Windows Client Core Platforms Division. "EDS built an innovative solution upon our Solution Accelerator for Business Desktop Deployment. Now, customers can get new desktop technology into the hands of information workers more quickly and easily."

EDS and Microsoft also worked together on developing Microsoft's zero- touch provisioning technology that provides remote deployment capability for Microsoft operating system upgrades and associated tasks. Tasks for deploying Windows XP and Office XP that previously required manual intervention are now almost totally automated and can be completed in an unattended manner, making desktop deployment easier and more cost efficient.

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