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DAILY NEWS AND INFORMATION FOR THE GLOBAL GRID COMMUNITY / JUNE 23, 2003: VOL. 2 NO. 25

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Breaking News - Operating Systems & Middleware:

CA's Unicenter ServicePlus Empowers MS Visual Studio

Computer Associates International, Inc. (CA) introduced Unicenter ServicePlus service aware, new patent-pending technology that enables developers to embed self-management capabilities into applications built with Microsoft Visual Studio .NET 2003.

With Unicenter ServicePlus service aware, developers can easily create Microsoft Visual Studio .NET 2003 applications that automatically report service alerts to an enterprise help desk and initiate workflows that can automatically fix the problem. Common problems can therefore be solved with little or no manual intervention and without requiring extensive coding by application developers.

CA is providing templates at ca.com/serviceaware as part of an open Web services architecture to enable and promote the creation of Unicenter ServicePlus service aware applications and is working with companies such as Microsoft Corp. to embed this technology in their applications.

"IT support organizations are under pressure to reduce costs as the complexity of their supporting infrastructure continues to increase," said Jacob Lamm, CA senior vice president for Unicenter ServicePlus. "CA is directly addressing this challenge by initiating fundamental changes to enterprise support through a self-healing IT environment. Our relationship with Microsoft is a significant step in launching this initiative."

Unicenter ServicePlus service aware is a key component of CA's managing on- demand computing strategy. By enabling devices and applications to proactively and automatically interact with the help desk, it embeds self-management into the on-demand computing infrastructure.

In collaborating with Microsoft, CA is helping to ensure that the broadest constituency of corporate developers has the tools to build service functionality into their applications to reduce total cost of ownership.

"Developers need to be able to engineer efficient management into their applications from the earliest stages of design," said Tom Button, corporate vice president of the Developer and Platform Evangelism Division at Microsoft Corp. "CA's Unicenter ServicePlus service aware initiative fits well with this approach by providing tools for building serviceability directly into corporate applications, rather than as an implementation afterthought."

This Unicenter ServicePlus service aware initiative embodies CA's strategy of engaging partners to leverage technology that benefits mutual customers. Unicenter ServicePlus Web services are published to industry standards and will continue to support evolving standards in this area.

"As IT infrastructures evolve, IT administrators will need software and processes that integrate through the network to speed problem resolution, and lower administrative, operations and support costs," said Fred Broussard, senior research analyst, IDC. "Solutions that provide an open architecture like that provided by the Unicenter ServicePlus service aware initiative can help achieve this integration."

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