Systems/Enterprise:
DecisionOne OPTIMIZES GRID SUPPORT
OPERATIONS FOR LIBRARY
DecisionOne announced that it has entered into a three-year contract with
Gaylord Information Systems (GIS), the software development division of
Gaylord Bros Inc to streamline and optimize the company's Grid distributed
support operations for more than 145 libraries nationwide.
Under terms of the agreement, DecisionOne will provide its Field Deployment
& Support Service for VAX and Alpha servers running the GALAXY(R) library
automation system. DecisionOne will also provide service on library
workstations connected to the GALAXY system.
"GIS is recognized for the quality of its innovative library automation
systems, and we are very pleased to add it to the roster of valued customers
with multiple IT platform requirements who have selected DecisionOne as their
single-source solution provider," said Chris Larsen, Executive vice president,
Sales and Marketing, DecisionOne.
"Libraries are the information hubs of our community, and the goal of GIS
is to provide the technology to facilitate ready access to that information.
We are confident that DecisionOne's capabilities will help ensure that the
libraries GIS serves will continue to operate at optimal capacity," commented
Katherine Blauer, president, GIS.
Field Deployment And Support Service
Field Deployment and Support Service, a Foundation Service of DecisionOne's
OneSource solutions suite, creates value by optimizing geographically
distributed IT environments and remote and mobile workforces to increase
efficiency and improve productivity. Available services include IMAC
deployment, preventative and remedial maintenance, desk side support, and
warranty management.
About GIS
Headquartered in Syracuse, New York, Gaylord Information Systems is a
Microsoft Certified Solutions Provider and the 28-year-old software
development division of Gaylord Bros Inc, a leading supplier and innovator in
the library industry for more than a century.
In addition to its GALAXY and Polaris library automation systems, GIS
offers workflow analysis, retrospective conversion and database enhancement
services to libraries of all types. Thirty percent of GIS staff is composed of
professional librarians, including GIS President Katherine Blauer.
About DecisionOne
Headquartered in the Philadelphia suburb of Frazer, Pennsylvania,
DecisionOne serves leading companies and government agencies with tailored
information technology support services that maximize the return on IT
investments, minimize capital and infrastructure costs and optimize
operational effectiveness.
With more than 4,000 technology professionals, an extensive, geographically
distributed network of service locations, and comprehensive OneSource
solutions, DecisionOne provides the coverage, availability and response to
satisfy the technology support needs of its clients' employees and
customers.
http://www.decisionone.com
http://www.gis.gaylord.com
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